what we do
Income Booster Mystery Shopper Group is a respected provider of quality mystery shopper programs and related services to retailers and other customer service dependent industries across North America. What setsus aside from majority of our competitors is the level of details we put into the visit commentary for each myster shoppers report. Typically our visit commentaries are evaluations detailing every facet of the interaction between the shopper and team members during the visit. The extraordinary feedback resulting from these detailed visit commentaries, along with the customised set of check point outcomes from which the visit is scored makes our Mystery Shoppers reports unique in the market place for their superior feedback.
One of our company's trademark that we are most proud of is that we consistently uphold high industry standards and adhere to a strict Code of Practice, ensuring the highest level of professionalism within the industry. With this trademark Income Booster Mystery Shopper Group has more than doubled its annual revenue year upon year for the past 5 years. The success is a testament to the support received from many clients who value the quality and consistency that Income Booster Mystery Shoppers delivers.
We have extensive experience working with clients across both retail and service industry. Our work is local, national and international in flavour and encompasses consumers as well as business to business audiences. We are the local market leader with major clients in North America.
"I want to thank you for the great research you have undertaken for Allied Senior Care into the entire market. Many of the findings had a positive impact on the Allied Senior Care and with the help of your insight we have been able to pull together a cohesive, customer focused business strategy. We appreciate your dedication and expertise."
Executive Director, Allied Senior Care